The Iglu - Frequently Asked Questions

We have collated here all of the most common questions our customers are inquiring about on a regular basis. This is to help you save time and effort in contacting us. Make sure to check them out to be updated.

Q: Do you deliver?

A: We do deliver on certain parts of Phoenix, Arizona only. You can check out the places we cover through the drop-down menu which you can find at the upper right-hand corner of the landing page. In case you cannot find your place there, it means that it is not yet covered by the facility that we have currently. Rest assured that we are already on the process of widening our reach to be able to serve you better.

Q: Where can I find your store?

A: You can find the store locator at the Contact Us page. You can simply just key in your address there and let your self get directed to the store by a map. The address of our restaurant is also there. If you have a car, you can just key in our address at your map for easy access.

Q: Do you accept reservations?

A: We do reserve seats for our customers. However, we implement a strict rule. Failure to arrive 15 minutes before the allotted time to you would mean that your slot is forfeited. This is to give way to other customers especially during peak hours.

Q: How many guests can your function room accommodate?

A: Our function rooms can accommodate up to 150 guests. We have function rooms also for much smaller events so make sure to connect with us so we can discuss to you the available options.

Q: For deliveries, do you accept CODs?

A: We accept COD as a payment option together with major credit cards such as Visa, Master Card, and even American Express.